Atlassian uses cookies to improve your browsing experience, perform analytics and research, and conduct advertising. Accept all cookies to indicate that you agree to our use of cookies on your device. Atlassian cookies and tracking notice, (opens new window)
{"xsrfToken":"78416c8f6dcd5d22f78ab02f7cc84dc5b2c6bda2_lout","branding":{"id":"11","key":"si","name":"Service Installation","portalBaseUrl":"/servicedesk/customer/portal/11","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/11/14","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#484d54","headerLinkHoverBGColor":"#484d54","headerBadgeColor":"#484d54"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/d362845d-7386-416e-86e0-de71ee7a00be/image/cdn?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJiNjdhODg5Mi01Njc1LTQ1NWItYWQ2OC04NzFjOGE5ZTQ0ZGIiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmQzNjI4NDVkLTczODYtNDE2ZS04NmUwLWRlNzFlZTdhMDBiZSI6WyJyZWFkIl19LCJleHAiOjE3NzYwMDMxOTgsIm5iZiI6MTc3NjAwMjU5OH0.6SUht01pZDLk3R40ryzMBkP5dv8XR3jJRYG-Z22wc_o&client=b67a8892-5675-455b-ad68-871c8a9e44db&mode=fit","logoId":"d362845d-7386-416e-86e0-de71ee7a00be","isLogoAvailable":true,"helpCenterTitle":"Welcome to the Help Center","sharedPortalName":"Help Center","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"helpCenterTitle":"Welcome to the Help Center","sharedPortalName":"Help Center","localeDisplayName":"English (United States)"},"fr-FR":{"helpCenterTitle":"Bienvenue sur le portail support de l'UOF","sharedPortalName":"Centre de support","localeDisplayName":"French (France)"},"en-GB":{"localeDisplayName":"English (United Kingdom)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"fr-FR","userLanguageTag":"en-US","portalThemeColor":"#232323","helpCenterTitleColor":"#80ca80","bannerMediaApiUrl":"https://api.media.atlassian.com/file/235e1c34-875c-4975-8fd0-d5dc2636455c/image/cdn?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJiNjdhODg5Mi01Njc1LTQ1NWItYWQ2OC04NzFjOGE5ZTQ0ZGIiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjIzNWUxYzM0LTg3NWMtNDk3NS04ZmQwLWQ1ZGMyNjM2NDU1YyI6WyJyZWFkIl19LCJleHAiOjE3NzYwMDMxOTgsIm5iZiI6MTc3NjAwMjU5OH0.7L-06hr4Xxror1pAoriS-89z2z9Jvef8lgV9tWmxXDQ&client=b67a8892-5675-455b-ad68-871c8a9e44db&height=300&mode=fit","bannerMediaApiFileId":"235e1c34-875c-4975-8fd0-d5dc2636455c","useDefaultBanner":false,"isBannerAvailable":true,"topBarColor":"#FFFFFF","topBarTextColor":"#172B4D","hasTopBarBeenSplit":true},"portal":{"id":"11","key":"si","projectId":10013,"serviceDeskId":11,"name":"Service Installation","description":"<p>Welcome! You can raise a request for Service Installation using the options provided.</p>","portalBaseUrl":"/servicedesk/customer/portal/11","reqTypes":[{"id":"330","name":"Formulaire #01-2025: Demande de carte d’accès et de clefs","descriptionHtml":"<p>Veuillez remplir le formulaire ci-dessous afin d'obtenir une carte d'accès au bâiment</p>","callToAction":"Formulaire #01-2025: Demande de carte d’accès et de clefs","introHtml":"","icon":10741,"iconUrl":"https://portail.assistance.uontario.ca/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10741","groups":[106],"key":""},{"id":"65","name":"Report a maintenance issue","descriptionHtml":"","callToAction":"Report a maintenance issue","introHtml":"<p>Log a maintenance concern that needs our attention.</p>","icon":10520,"iconUrl":"https://portail.assistance.uontario.ca/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10520","groups":[104],"key":""},{"id":"594","name":"Formulaire #02-2025: Demande de casier Université de l’Ontario Français","descriptionHtml":"","callToAction":"Formulaire #02-2025: Demande de casier Université de l’Ontario Français","introHtml":"","icon":10740,"iconUrl":"https://portail.assistance.uontario.ca/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10740","groups":[71],"key":""},{"id":"462","name":"Formulaire #06-2025: Emprunt Ustensiles UOF","descriptionHtml":"<p>Veuillez remplir ce formulaire pour emprûnter les ustensiles de l'UOF</p>","callToAction":"Formulaire #06-2025: Emprunt Ustensiles UOF","introHtml":"<p>Formulaire à remplir pour l'emprunt des ustensiles de l'UOF</p>","icon":10742,"iconUrl":"https://portail.assistance.uontario.ca/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10742","groups":[105],"key":""},{"id":"463","name":"Formulaire #07-2025: Retour couverts et ustensiles (Cuisine commerciale)","descriptionHtml":"<p>Veuillez remplir le formulaire pour le retour des couverts et ustensiles de l'UOF<br> Le retour des couvers doit être fait dans la cuisine commerciale</p>","callToAction":"Formulaire #07-2025: Retour couverts et ustensiles (Cuisine commerciale)","introHtml":"<p>Retour couverts et ustensiles (Cuisine commerciale)</p>","icon":10742,"iconUrl":"https://portail.assistance.uontario.ca/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10742","groups":[105],"key":""},{"id":"628","name":"Formulaire #08: Réservation des salles en libre service et organisation d'évènements.","descriptionHtml":"","callToAction":"Formulaire #08: Réservation des salles en libre service et organisation d'évènements.","introHtml":"","icon":10773,"iconUrl":"https://portail.assistance.uontario.ca/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10773","groups":[138],"key":""},{"id":"727","name":"Formulaire #10 2025: Déclaration d’incident et/ou de nuisance","descriptionHtml":"","callToAction":"Formulaire #10 2025: Déclaration d’incident et/ou de nuisance","introHtml":"","icon":10689,"iconUrl":"https://portail.assistance.uontario.ca/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10689","groups":[171],"key":""},{"id":"68","name":"Questions for facilities","descriptionHtml":"","callToAction":"Questions for facilities","introHtml":"<p>Send us a question or make a general request.</p>","icon":10549,"iconUrl":"https://portail.assistance.uontario.ca/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10549","groups":[16],"key":""},{"id":"69","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"<p>Request received from your email support channel.</p>","icon":10527,"iconUrl":"https://portail.assistance.uontario.ca/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10527","groups":[],"key":""},{"id":"66","name":"Request a move","descriptionHtml":"","callToAction":"Request a move","introHtml":"<p>Need help with your upcoming office or desk move? Log your request here.</p>","icon":10538,"iconUrl":"https://portail.assistance.uontario.ca/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10538","groups":[],"key":""},{"id":"96","name":"Formulaire #04-2025: Demande / Problème","descriptionHtml":"","callToAction":"Formulaire #04-2025: Demande / Problème","introHtml":"","icon":10545,"iconUrl":"https://portail.assistance.uontario.ca/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10545","groups":[],"key":""},{"id":"495","name":"Request Equipment Training","descriptionHtml":"","callToAction":"Request Equipment Training","introHtml":"<p>Request training or guidance on how to use specific equipment.</p>","icon":10720,"iconUrl":"https://portail.assistance.uontario.ca/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10720","groups":[],"key":""}],"reqGroups":[{"id":16,"name":"General"},{"id":171,"name":"Incidents et nuisances"},{"id":138,"name":"Réservation de salles"},{"id":106,"name":"Accès"},{"id":71,"name":"Casiers"},{"id":105,"name":"Ustensiles"},{"id":104,"name":"Maintenance"}],"orderMapping":{"104":[65],"105":[462,463],"138":[628],"171":[727],"106":[330],"71":[594],"16":[68]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"feb37ec3-d9e9-39ea-b084-6a363d9c74cd","appLinkName":"","appLinkUrl":"","spaceKey":"SI","spaceName":"Service Installation","spaceUrl":"","isServer":false},"labels":[],"projectKey":"SI","serviceDeskId":11,"kbLinkDomainURLs":["https://portail.assistance.uontario.ca","https://uontario.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":11,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"SI","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"French (France)","isUsingLanguageSupport":true,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJiNjdhODg5Mi01Njc1LTQ1NWItYWQ2OC04NzFjOGE5ZTQ0ZGIiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtdXNlci1jb2xsZWN0aW9uLTIwMzczODUxMDkiOlsicmVhZCIsImNyZWF0ZSIsInVwZGF0ZSJdLCJ1cm46ZmlsZXN0b3JlOmNodW5rOioiOlsicmVhZCIsImNyZWF0ZSJdfSwiZXhwIjoxNzc2MDAzNzk4LCJuYmYiOjE3NzYwMDI1OTgsImFub25JZCI6ImFub24tdXNlciIsImh0dHBzOi8vaWQuYXRsYXNzaWFuLmNvbS9hcHBBY2NyZWRpdGVkIjpmYWxzZX0.rewNKT8QwCI7myLn4LLs-2pkEga8Sf98TsDnFM57qGw","targetCollection":"upload-user-collection-2037385109","endpointUrl":"https://api.media.atlassian.com","clientId":"b67a8892-5675-455b-ad68-871c8a9e44db","tokenDurationInMins":20},"categories":{"categoriesSupported":true,"categories":[]}},"sharedPortal":{"name":"Help Center","description":"<p>Welcome to the help center - we're here to help! Raise a request from the options provided.</p>","kbs":{"kbEnabled":true,"appLinkUrl":"https://uontario.atlassian.net/wiki","kbLinkDomainURLs":["https://portail.assistance.uontario.ca","https://uontario.atlassian.net"]}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}