Atlassian uses cookies to improve your browsing experience, perform analytics and research, and conduct advertising. Accept all cookies to indicate that you agree to our use of cookies on your device.
Atlassian cookies and tracking notice, (opens new window)
Atlassian uses cookies to improve your browsing experience, perform analytics and research, and conduct advertising. Accept all cookies to indicate that you agree to our use of cookies on your device. Atlassian cookies and tracking notice, (opens new window)
Centre de support
  1. Centre de support
  2. Service Conseil académique

Service Conseil académique

Bienvenue ! Vous pouvez soumettre une demande pour Service Conseil académique à l'aide des options proposées.

Autres

Demande reçue de la part de votre canal dassistance de messagerie.

Les champs obligatoires sont marqués d'un astérisque*
Optimisé par Jira Service Management
{"xsrfToken":"48804bb09e952f83148688ecc31e943ddc10c18d_lout","branding":{"id":"22","key":"sca","name":"Service Conseil académique","portalBaseUrl":"/servicedesk/customer/portal/22","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/22/54","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#69a137","headerLinkHoverBGColor":"#69a137","headerBadgeColor":"#69a137"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/d362845d-7386-416e-86e0-de71ee7a00be/image/cdn?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJiNjdhODg5Mi01Njc1LTQ1NWItYWQ2OC04NzFjOGE5ZTQ0ZGIiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmQzNjI4NDVkLTczODYtNDE2ZS04NmUwLWRlNzFlZTdhMDBiZSI6WyJyZWFkIl19LCJleHAiOjE3Nzg1MDQ2NTUsIm5iZiI6MTc3ODUwNDA1NX0.jQmotddwMbT_ObZCIOfoHne75U-1DSOWxQoC7PEzu38&client=b67a8892-5675-455b-ad68-871c8a9e44db&mode=fit","logoId":"d362845d-7386-416e-86e0-de71ee7a00be","isLogoAvailable":true,"helpCenterTitle":"Bienvenue sur le portail support de l'UOF","sharedPortalName":"Centre de support","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"helpCenterTitle":"Welcome to the Help Center","sharedPortalName":"Help Center","localeDisplayName":"anglais (États-Unis)"},"fr-FR":{"helpCenterTitle":"Bienvenue sur le portail support de l'UOF","sharedPortalName":"Centre de support","localeDisplayName":"français (France)"},"en-GB":{"localeDisplayName":"anglais (Royaume-Uni)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"fr-FR","userLanguageTag":"fr-FR","portalThemeColor":"#232323","helpCenterTitleColor":"#80ca80","bannerMediaApiUrl":"https://api.media.atlassian.com/file/235e1c34-875c-4975-8fd0-d5dc2636455c/image/cdn?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJiNjdhODg5Mi01Njc1LTQ1NWItYWQ2OC04NzFjOGE5ZTQ0ZGIiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjIzNWUxYzM0LTg3NWMtNDk3NS04ZmQwLWQ1ZGMyNjM2NDU1YyI6WyJyZWFkIl19LCJleHAiOjE3Nzg1MDQ2NTUsIm5iZiI6MTc3ODUwNDA1NX0.406KxkdCYUPiUPq1af8fapsq2ezKcz6PN4NogE4ctJc&client=b67a8892-5675-455b-ad68-871c8a9e44db&height=300&mode=fit","bannerMediaApiFileId":"235e1c34-875c-4975-8fd0-d5dc2636455c","useDefaultBanner":false,"isBannerAvailable":true,"topBarColor":"#FFFFFF","topBarTextColor":"#172B4D","hasTopBarBeenSplit":true},"portal":{"id":"22","key":"sca","projectId":10028,"serviceDeskId":22,"name":"Service Conseil académique","description":"<p>Bienvenue&nbsp;! Vous pouvez soumettre une demande pour Service Conseil académique à l'aide des options proposées.</p>","portalBaseUrl":"/servicedesk/customer/portal/22","reqTypes":[{"id":"279","name":"Autres","descriptionHtml":"","callToAction":"Autres","introHtml":"<p>Demande reçue de la part de votre canal dassistance de messagerie.</p>","icon":10527,"iconUrl":"https://portail.assistance.uontario.ca/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10527","groups":[40],"key":""},{"id":"838","name":"Changement de programme","descriptionHtml":"","callToAction":"Changement de programme","introHtml":"","icon":10511,"iconUrl":"https://portail.assistance.uontario.ca/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10511","groups":[40],"key":""},{"id":"835","name":"Cheminement","descriptionHtml":"","callToAction":"Cheminement","introHtml":"","icon":10511,"iconUrl":"https://portail.assistance.uontario.ca/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10511","groups":[40],"key":""},{"id":"841","name":"Congé d'études","descriptionHtml":"","callToAction":"Congé d'études","introHtml":"","icon":10511,"iconUrl":"https://portail.assistance.uontario.ca/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10511","groups":[40],"key":""},{"id":"284","name":"Demande de document officiel","descriptionHtml":"","callToAction":"Demande de document officiel","introHtml":"","icon":10511,"iconUrl":"https://portail.assistance.uontario.ca/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10511","groups":[40],"key":""},{"id":"842","name":"Diplomation","descriptionHtml":"","callToAction":"Diplomation","introHtml":"","icon":10511,"iconUrl":"https://portail.assistance.uontario.ca/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10511","groups":[40],"key":""},{"id":"285","name":"Inscription aux cours","descriptionHtml":"","callToAction":"Inscription aux cours","introHtml":"","icon":10511,"iconUrl":"https://portail.assistance.uontario.ca/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10511","groups":[40],"key":""},{"id":"836","name":"Mobilité étudiante","descriptionHtml":"","callToAction":"Mobilité étudiante","introHtml":"","icon":10511,"iconUrl":"https://portail.assistance.uontario.ca/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10511","groups":[40],"key":""},{"id":"283","name":"Modification d'inscription","descriptionHtml":"","callToAction":"Modification d'inscription","introHtml":"","icon":10511,"iconUrl":"https://portail.assistance.uontario.ca/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10511","groups":[40],"key":""},{"id":"839","name":"Retrait de programme","descriptionHtml":"","callToAction":"Retrait de programme","introHtml":"","icon":10511,"iconUrl":"https://portail.assistance.uontario.ca/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10511","groups":[40],"key":""},{"id":"837","name":"Surcharge de cours","descriptionHtml":"","callToAction":"Surcharge de cours","introHtml":"","icon":10511,"iconUrl":"https://portail.assistance.uontario.ca/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10511","groups":[40],"key":""},{"id":"286","name":"Transfert de crédits","descriptionHtml":"","callToAction":"Transfert de crédits","introHtml":"","icon":10511,"iconUrl":"https://portail.assistance.uontario.ca/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10511","groups":[40],"key":""},{"id":"923","name":"Courriel","descriptionHtml":"","callToAction":"Courriel","introHtml":"","icon":10527,"iconUrl":"https://portail.assistance.uontario.ca/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10527","groups":[],"key":""}],"reqGroups":[{"id":40,"name":"Général"}],"orderMapping":{"40":[842,841,839,838,837,836,835,283,284,285,286,279]},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"createPermission":true,"portalAnnouncement":{"portalId":22,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"SCA","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"français (France)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJiNjdhODg5Mi01Njc1LTQ1NWItYWQ2OC04NzFjOGE5ZTQ0ZGIiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC11c2VyLWNvbGxlY3Rpb24tLTQ0MjIyNTQ2MSI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6dXBsb2FkOioiOlsicmVhZCIsImNyZWF0ZSIsInVwZGF0ZSJdLCJ1cm46ZmlsZXN0b3JlOmNodW5rOioiOlsicmVhZCIsImNyZWF0ZSJdfSwiZXhwIjoxNzc4NTA1MjU1LCJuYmYiOjE3Nzg1MDQwNTUsImFub25JZCI6ImFub24tdXNlciIsImh0dHBzOi8vaWQuYXRsYXNzaWFuLmNvbS9hcHBBY2NyZWRpdGVkIjpmYWxzZX0.Ya5w7k3YKH9ATQL0_JYDMMaaKZYyi9e96ocvLy5gn8I","targetCollection":"upload-user-collection--442225461","endpointUrl":"https://api.media.atlassian.com","clientId":"b67a8892-5675-455b-ad68-871c8a9e44db","tokenDurationInMins":20}},"reqCreate":{"id":279,"projectId":10028,"issueType":{"id":"10052","name":"Demande envoyée par e-mail"},"form":{"name":"Autres","descriptionHtml":"","callToAction":"Autres","intro":"<p>Demande re&ccedil;ue de la part de votre canal dassistance de messagerie.</p>","instructions":"","icon":10527,"iconUrl":"https://portail.assistance.uontario.ca/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10527","key":""},"fields":[{"fieldType":"text","fieldId":"email","fieldConfigId":"","label":"Envoyer la confirmation par e-mail à","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"summary","fieldId":"summary","fieldConfigId":"","label":"Subject","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"textarea","jiraFieldType":"description","fieldId":"description","fieldConfigId":"","label":"Corps du message","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[],"rendererType":"atlassian-wiki-renderer"},{"fieldType":"text","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:textfield","fieldId":"customfield_10171","fieldConfigId":"10301","label":"Prénom","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:textfield","fieldId":"customfield_10172","fieldConfigId":"10302","label":"Nom","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]}],"userOrganisations":[],"canBrowseUsers":false,"requestCreateBaseUrl":"/servicedesk/customer/portal/22/create/279","requestValidateBaseUrl":"/servicedesk/customer/portal/22/validate/279","calendarParams":{"firstDay":1,"date":"2026-05-11T08:54:15-0400","useISO8601WeekNumbers":false,"dateIfFormat":"%e/%b/%y","dateTimeIfFormat":"%e/%b/%y %I:%M %p","timeFormat":"12"},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"canRaiseOnBehalf":false,"canSignupCustomers":false,"canCreateAttachments":true,"attachmentRequiredField":false,"hasGroups":true,"canSubmitWithEmailAddress":false,"showRecaptcha":true,"siteKey":"6LePXLkdAAAAAF4gCNalrL1IvZcqbNbZf_Zakudd","mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJiNjdhODg5Mi01Njc1LTQ1NWItYWQ2OC04NzFjOGE5ZTQ0ZGIiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC11c2VyLWNvbGxlY3Rpb24tLTQ0MjIyNTQ2MSI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6dXBsb2FkOioiOlsicmVhZCIsImNyZWF0ZSIsInVwZGF0ZSJdLCJ1cm46ZmlsZXN0b3JlOmNodW5rOioiOlsicmVhZCIsImNyZWF0ZSJdfSwiZXhwIjoxNzc4NTA1MjU1LCJuYmYiOjE3Nzg1MDQwNTUsImFub25JZCI6ImFub24tdXNlciIsImh0dHBzOi8vaWQuYXRsYXNzaWFuLmNvbS9hcHBBY2NyZWRpdGVkIjpmYWxzZX0.Ya5w7k3YKH9ATQL0_JYDMMaaKZYyi9e96ocvLy5gn8I","targetCollection":"upload-user-collection--442225461","endpointUrl":"https://api.media.atlassian.com","clientId":"b67a8892-5675-455b-ad68-871c8a9e44db","tokenDurationInMins":20},"hasProformaForm":false,"proformaTemplateForm":{},"proforma":{"formExists":false,"formValid":false},"key":""},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}
{"headless":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=uontario","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"48804bb09e952f83148688ecc31e943ddc10c18d_lout","baseUrl":"https://portail.assistance.uontario.ca/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://uontario.atlassian.net","onDemand":true,"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"b67a8892-5675-455b-ad68-871c8a9e44db","fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","traceId":"259b7645a5dc42cdba08148dbff14ce9","siteDefaultLanguageTag":"fr-FR","featuredValues":{"multiHelpCenterEnabled":true,"hcAIAnswersEnabled":false,"jsmAiConfigEnabled":true,"helpCenterCustomizationEnabled":true},"helpCenterHomePageSlug":"portals","customerAccountAvailabilty":"JSM_AND_JCS","baseUrlCSM":"https://uontario.atlassian.net","edition":"premium","anonymousEnabled":true,"requestIntroEnabled":true}